Businesses may be losing revenue due to silent customers who do not complain. These customers can cost more than those who voice their issues.
ShipStation has reported on this issue, noting that silent customers lead to unnoticed churn and lost revenue.
Further details on this topic are available from ShipStation, which has studied the impact of silent customers on businesses.
News
The 107th NFL regular season officially begins today, the US Open is in full swing, and college football tailgating has already kicked off. Sporting events are increasingly becoming the centerpiece for travelers next vacations. Sports tourism is becoming a major travel trend," sa...
safety
SAN SABA COUNTY, Texas (FOX 44) - UPDATE: As of Wednesday afternoon, the Kurk Fire in San Saba County is at 1,000 acres and is 65 percent contained, according to the Texas A&M Forest Service. According to San Saba County Judge Jody Fauley, the fire ignited between Highway 16 and ...
safety
CAMERON, Texas (FOX 44) — Following a year-long operation, a Michigan man was arrested over 1,000 miles away from home to allegedly meet a minor in Cameron, Texas. For almost a year, 58-year-old Geevar Varghese was allegedly speaking with who he thought was a 14-year-old girl - b...
parks
Here’s a look at the top five games of the week in Central Texas entering Week Three, including Robinson-Lorena, Cedar Park-Midway, Gatesville-China Spring, Temple CTCS-Live Oak and Maypearl-West. #txhsfb #TribFridayNight...
government
President Donald Trump said the war with Iran will end after the midterm election, but suggested oil prices may not fall significantly before then as fighting between the US and Iran flared this week. The president issued the new timeline while en route to Dallas, Texas, where he...
News
Following storm chances on Thursday, this weekend looks to be very hot, with high temperatures ranging from the upper 90s to 103 degrees. A couple stray showers or storms (10-30% chance) may linger across Texoma and East TX through Friday afternoon, but otherwise most will remain...
schools
Baylor soccer is readying for its penultimate nonconference match, as it will host unbeaten Marquette at 7 p.m. Thursday at Betty Lou Mays Field.
schools
Baylor is still feeling optimistic as it prepares for the home opener against Prairie View A&M despite opening the season with a one-point loss to Auburn in Atlanta....
News
At its core, college football is a good time.
government
We're excited to let you know about our Athlete of the Week program, designed to celebrate outstanding local high school athletes across all sports and shine a spotlight on the achievements happening in our community every day. Click here to…...
News
The people building AI earnestly believe that it could kill us all by the end of the decade. That blunt admission from former Anthropic employee Jacob Coxon made waves Tuesday, as the just-quit 27-year-old AI researcher spilled the beans on his way out the door in a resignation t...
safety
Waco Police arrested an Elm Mott man on a burglary of a habitation charge after a brief chase Tuesday night near downtown.
