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Despite AI boom, consumers remain wary of using it to shop

Despite AI boom, consumers remain wary of using it to shop
Photo: KXXV (ABC 25) News · view original

Heading into a major shopping season, you might expect consumers to be leaning on artificial intelligence. The reality is more complicated. A recent survey found that many customers still have concerns about the technology. Just 43% of consumers said they believe AI will make holiday shopping eas...

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